> ## Documentation Index
> Fetch the complete documentation index at: https://help.usetapp.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Order history

> Find previous orders, understand their state, finish eligible payments, issue refunds, and provide receipts.

Order History is the record of orders processed through a shop. Use it to locate an order, inspect its current status, continue an eligible unfinished payment, refund a completed order, or provide a receipt.

<CardGroup cols={2}>
  <Card title="Search and filter orders" icon="search" href="/en/history/search-and-filter-order-history">
    Narrow the list to the order you need.
  </Card>

  <Card title="Understand order status" icon="list-status" href="/en/history/understand-order-details-and-statuses">
    Read payment, completion, cancellation, and refund information.
  </Card>

  <Card title="Refund an order" icon="rotate-ccw" href="/en/history/refund-an-order">
    Start a supported refund and understand the resulting state.
  </Card>

  <Card title="Provide a receipt" icon="receipt-text" href="/en/history/print-email-or-text-receipt">
    Print or send a receipt using an available delivery method.
  </Card>
</CardGroup>

<Warning>
  Payment and refund options depend on the order's current backend state. Do not retry a payment or refund blindly when the status is unclear.
</Warning>