> ## Documentation Index
> Fetch the complete documentation index at: https://help.usetapp.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Create and use shift templates

> Save a reusable set of shift times and staffing needs, then add it to a day in your calendar.

A template saves reusable hours and staffing needs. Applying it adds unassigned shifts on the chosen day; it does not replace existing shifts.

## Who can do this?

Owners and Managers can create, edit, apply and delete templates for their shop. Staff cannot manage templates.

## Where to do it

In the web app, select your shop, open **Shifts** and choose **Templates**. The **My templates** panel lists your saved patterns.

## Create a template

1. Select **New template** and enter a distinct **Template name** of up to 50 characters.
2. Under **Time blocks**, set the first block's start and end times, required work role and number of people.
3. Choose **Add block** for another shift in the pattern. Each block becomes a separate shift when applied, even if two blocks have the same hours.
4. Review every block. Start and end times cannot be identical; an end earlier than the start means the shift ends the following day.
5. Choose **Save template** and check that it appears in the list.

Choose **Any role** when no specific work role is needed.

## Add the template to a day

1. Return to the calendar, choose the intended date and select **Add shift**.
2. Check the date in the form, then choose **Apply template**.
3. Select the template and review the confirmation's name, date and number of shifts.
4. Select **Apply** and wait for the result.
5. Inspect the calendar and assign people to the new shifts.

Applying again adds duplicates. After an error, inspect the day before retrying.

## Edit or delete a template

Open a saved template, change its name or blocks, then save. Changes affect future uses; update existing calendar shifts separately.

If an existing template has several work roles within one shift, the web editor shows a separate block for each role. Saving makes each block a separate shift for future applications, even when you only changed the name. Check the block count and staffing needs before saving.

To remove a template, choose its delete action and confirm **Delete**. Already-created calendar shifts remain.

## Platform notes

In the mobile app, open **Work** → **Templates**. Tap **+** to create a template, or select one to edit. Enter its name, set each block's times, role and people count, then tap **Save template**. Use **Add another time block** for more shifts. Closing with unsaved changes offers **Keep editing** or **Leave**. Use the row's **×** and confirm **Delete** to remove a template.

For a template with several roles in one shift, avoid saving it in the mobile editor: only the first role is loaded, and saving removes the others, even after a name-only change. Use the web app and review its separate blocks instead.

Unlike the web editor, the mobile editor accepts identical start and end times as a 24-hour shift. Check both times carefully.

To apply a template, open a new shift for the intended day, choose **Apply template**, select the template and confirm **Apply**. This creates the shifts immediately and closes the form. Check the calendar before repeating an uncertain action.

The mobile time picker rounds to five-minute steps. Check the displayed time before **Confirm**. Closing the picker without confirming keeps the form’s previous time; save the form separately.

## Market notes

The flow applies in Great Britain and Germany. Templates use the selected shop's time zone when applied to a date. Check overnight shifts and the chosen day before assigning staff.

## Troubleshooting

* If you cannot save, check the name and each block's times and staffing needs.
* If a required work role is missing, check the shop's work roles. Removing a role can change existing template requirements to **Any role**.
* After an error, refresh the template list or calendar and check what saved before trying again. Contact Tapp support if the result remains unclear.

## Related articles

* [Create and staff a shift](/en/shift-management/create-and-staff-a-shift)
* [Manage work roles](/en/shift-management/manage-work-roles)