> ## Documentation Index
> Fetch the complete documentation index at: https://help.usetapp.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Edit staff information

> Update a team member's first name, last name, note, and supported role from their staff profile.

Staff editing changes the information attached to a person's store record. The form supports first name, last name, a short optional note, and role, but server-side hierarchy still governs which role changes are allowed.

## Who can do this?

Frontmatter roles list everyone affected by the flow. Administration is server-limited to **Owners and Managers**; Staff may perform only the explicitly described joining or access flow.

## Where to do it

Use **Staff** in the Management web app for lists, profiles, and administration. Invitations take new users into the staff signup flow. The Management mobile app has corresponding team, detail, invite, and join screens.

## Steps

1. Open **Staff**, select the person, and choose the edit control.
2. Correct first and last name as needed. Add or update the optional note; the current Management web form limits it to 64 characters.
3. Review the selected role. If changing it, follow the role-specific restrictions rather than relying only on what appears in the picker.
4. Save and wait for the success state before closing. Refresh the profile and list to confirm the stored values.
5. Tell the affected person about a role change because their available pages and actions can change immediately.

## Platform notes

Roles are store-specific and checked by the API. Web and mobile share the same memberships; a visible control does not replace permission. After a change, refreshing or signing in again may be needed for locally held navigation and store context to catch up.

## Market notes

The same roles and flows apply in GB and Germany. Language and contact formatting are localized, but the Owner → Manager → Staff hierarchy and safeguards do not change by market.

This guide reflects the product on 17 July 2026. When navigation and the server response disagree, the API rule is authoritative; it prevents a visible surface from creating extra permission.

## Troubleshooting

* A Manager cannot edit an Owner's protected role and cannot promote anyone to Owner. The API is authoritative even if a role appears in a generic picker.
* If save fails, keep the dialog open, read the error, and recheck store, target membership, and your current role. Avoid overwriting values from another administrator without refreshing.

## Related articles

* [Change a staff role](/en/staff/change-staff-role)
* [View staff details and performance](/en/staff/view-staff-details-and-performance)