Updating stock

Keep your menu accurate and avoid disappointing customers by updating item availability as soon as you run out—or when stock comes back in.

Last updated 6 months ago

Prerequisites

  • You’re signed in with a role that can manage stock

    • Staff can tap Update stock from the Dashboard

    • Owners / Managers reach Update stock from the Menu screen
      on mobile or the Menu page in the web-dashboard

  • The item already exists in your menu and has either an Add back in
    stock     or Mark as unavailable button visible.

Mobile App (iOS & Android)

  1. Open Update stock

    • Staff: Dashboard › Update stock

    • Owner/Manager: Dashboard › Menu › Update stock

  2. Filter by category – tap a tab to show only items in that category; the highlighted tab updates automatically as you scroll.

  3. Change availability

    Current state

    Action button

    Result

    In stock

    Mark as unavailable

    Item is hidden from ordering, badge “Currently unavailable” appears, Add back in stock activates

    Sold out

    Add back in stock

    Item returns to sale, badge is removed, Mark as unavailable re-activates

Web Dashboard

  1. Go to Menu – in the side navigation, click Menu.

  2. Browse the category tabs; each item shows a ⋮-three dot icon, tap that to reveal Mark as unavailable and Add back in stock controls.

  3. Mark an item unavailable – click Mark as unavailable
    (or Mark as sold out) to remove it from ordering; the row
    greys out and gains a “Currently unavailable” badge.

  4. Restore stock – click Add back in stock to reactivate the
    item; the badge disappears and ordering is re-enabled.

Troubleshooting

  • Button is greyed out – it’s disabled for the item’s current state
    (see table above).

  • Customers still see the item – unavailable items stay visible but
    can’t be ordered, so guests understand they’re out of stock.

  • Can’t find Update stock – make sure you have the correct role:
    Owners/Managers on mobile use Menu, Staff use the Dashboard
    shortcut.

FAQ

Does the change sync instantly?
Yes. Stock updates apply in real-time so customers always see the latest
availability.

What’s the difference between deleting and marking unavailable?
Deleting permanently removes the item; marking it unavailable hides it
from ordering but keeps it ready for when stock returns.

Can I schedule stock to update automatically?
Not yet—use the steps above whenever availability changes.