Who can do this?
Owners, Managers, and Staff may view bookings and perform the operational action in this guide.Where to do it
Use Bookings in the Management web app for list, calendar, and details. Configuration is under Settings → Booking; the operational seating/order handoff is in Live Floor. Mobile has corresponding booking, detail, settings, and floor views.Steps
- Open a booking from list, calendar, guest profile, or a direct booking link and choose Edit.
- Update name, contact, notes, party size, assigned staff, or linked guest as required.
- For rescheduling, select the new date, time, and an allowed duration. Review table assignments because the new window may conflict.
- Save and wait for success. Reopen the detail panel and calendar position to confirm the new range.
- Notify the guest outside Tapp when your operating procedure requires it; this article does not assume an automatic customer message for every staff edit.
Platform notes
Management web and mobile use the same booking and status endpoints. The guest web app can create bookings; guest bookings start Pending, while authenticated store staff manage operational bookings. Guest and table assignments are separate links.Market notes
The flow is the same in GB and Germany. Date, time, and calendar labels follow the store market and time zone. Use the displayed local time; a booking stores a local civil date and time. This guide was verified on 17 July 2026. Saved status, API authorization, and server validation of time windows and table occupancy are authoritative.Troubleshooting
- Archived bookings are read-only in the current edit modal. Invalid status transitions and unavailable time slots are rejected.
- A 409 conflict identifies table IDs and conflicting booking IDs. Resolve the timing or assignment instead of repeatedly saving the same overlap.