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Receipt printing connects a shop’s configured printers to a Windows or macOS print-station agent. An Owner can choose the default active printer and whether a receipt prints automatically when payment completes.

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Who can do this?

Owners can use this workflow with the scope described here. Write access is checked for the currently selected shop. Backend authorization is authoritative; entering a route directly does not expand a role.

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Where

Open Settings, then Receipt printing for the selected shop.

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Steps

  1. Choose Windows or macOS and download the displayed print-station agent version.
  2. Install and run the agent on the computer connected to the receipt printer; follow the in-page setup information to register the station.
  3. Return to Receipt printing and check active printers, paper width, station hostname, online/offline state, and last-seen time.
  4. As an Owner, enable or disable automatic printing on payment and choose an active default printer.
  5. Wait for the saved confirmation and test with a controlled receipt.

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Platform notes

The Admin page can show printer and station status to authenticated store users, but the toggles and default-printer selector only perform updates for the Owner role. Revoked stations are excluded from the mapping. A printer is shown as default only when automatic printing is enabled and its ID matches the selected default.

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Market notes

The configuration flow is shared by GB and DE. Receipt content, fiscal requirements, and retention obligations can differ. For a DE shop, printing configuration does not replace fiscal setup or tax advice.

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Troubleshooting

If no printer appears, confirm that it is active and the station is registered to the same shop. Offline or stale last-seen data indicates the agent is not currently reporting. Check the host, network, and agent before changing shop settings. A save failure should be retried by an Owner only after current values reload.