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Use History to find orders for the active shop without scanning the entire list.

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Who can do this?

The order-history API authorizes Owners, Managers and Staff for shops in which they hold that role.

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Where to do it

Choose History in the Management Admin App and confirm the active shop.

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Find an order

  1. Enter a value in Search. The page waits briefly before sending the search and returns to page 1.
  2. Open All dates to choose a start and end date. Selecting a range applies date from and date to to the list.
  3. Select a sortable column such as order ID, items, order date, total, payment method, status or completed by. Select it again to reverse the direction.
  4. Use the pagination controls to move through the results. The web list displays up to 20 orders per page.
  5. Select an order row to open its details panel. Your search, date and sort state stays in the page URL so closing the panel returns to the same view.
Clear the date selection to return to all dates. If no orders match, the page shows a specific empty state for the selected range. Search, page, dates, sorting and the selected order are held in route search parameters. Changing search or dates returns to page 1. The text search is debounced for 300 milliseconds, so pause briefly before treating a missing result as final.

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Platform notes

This guide covers management web. The Management Native App also works with order data but uses its own screens. Guest users can access only their own orders through guest-authorized flows, not the shop-wide History list.

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Market notes

Order timestamps are rendered using the shop locale and timezone. Money uses the order/shop currency, so a German and a GB shop can display the same numeric value differently.

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Troubleshooting

If the list fails to load, verify the selected shop and reload. If it loads an empty date result, clear or widen the date range. After changing search or dates, let the debounced request return before changing pages.