Who can do this?
Owners, Managers, and Staff may view bookings and perform the operational action in this guide.Where to do it
Use Bookings in the Management web app for list, calendar, and details. Configuration is under Settings → Booking; the operational seating/order handoff is in Live Floor. Mobile has corresponding booking, detail, settings, and floor views.Steps
- In Bookings list view, type a booking ID, guest name, date, time, party size, status, phone, email, or note text into search.
- Choose a start and optional end date. A single selected date filters that day; a range includes both endpoints.
- Open the status filter and select from Confirmed, Pending, Archived, Denied, and No show.
- Sort by ID, guest, date, time, or party size. Selecting an active heading reverses ascending and descending order.
- Use pagination for additional results. Search, date, status, sort, and page work together, so clear unwanted constraints when a record is missing.
Platform notes
Management web and mobile use the same booking and status endpoints. The guest web app can create bookings; guest bookings start Pending, while authenticated store staff manage operational bookings. Guest and table assignments are separate links.Market notes
The flow is the same in GB and Germany. Date, time, and calendar labels follow the store market and time zone. Use the displayed local time; a booking stores a local civil date and time. This guide was verified on 17 July 2026. Saved status, API authorization, and server validation of time windows and table occupancy are authoritative.Troubleshooting
- Search is trimmed and sent to the booking search endpoint. Try a stable value such as booking ID, email, or phone if a name is ambiguous.
- A pending-focused deep link can preselect Pending. Reset statuses to restore the full list rather than assuming other bookings were removed.