Find previous orders, understand their state, finish eligible payments, issue refunds, and provide receipts.
Order History is the record of orders processed through a shop. Use it to locate an order, inspect its current status, continue an eligible unfinished payment, refund a completed order, or provide a receipt.
Search and filter orders
Narrow the list to the order you need.
Understand order status
Read payment, completion, cancellation, and refund information.
Refund an order
Start a supported refund and understand the resulting state.
Provide a receipt
Print or send a receipt using an available delivery method.
Payment and refund options depend on the order’s current backend state. Do not retry a payment or refund blindly when the status is unclear.
