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Move an item when it belongs under a different category. Delete it only when it should no longer exist in the active menu.

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Who can do this?

The move and delete APIs authorize Owners and Managers. Staff cannot perform either operation.

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Where to do it

Open Menu and select the item.

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Move an item

  1. Open the category selector in the item editor.
  2. Choose the destination category.
  3. Review the remaining item details.
  4. Save. If the category changed, Tapp calls the move operation for the same item ID and then updates its details.
  5. Return to Menu and check the destination category.

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Delete an item

  1. Open the existing item.
  2. Select Delete item.
  3. Read the confirmation and cancel if you only meant to hide or mark it sold out.
  4. Confirm deletion.
Deletion is different from availability and guest visibility. Use Sold out for a temporary stock condition, or turn off guest visibility to keep the item for staff POS while hiding it online. Before either operation, identify the item by title, price and category. Move keeps its item ID; delete calls the current shop/category/item route. If a stale category causes an error after a concurrent move, reload and find the current item instead of repeating the old request.

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Platform notes

Move and delete changes affect the shared menu used by web POS, management mobile and guest ordering. An already-open screen can briefly show cached data; refresh before concluding that the operation failed. Existing historical orders retain their recorded line information.

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Market notes

Moving an item does not recalculate its VAT code. Check tax configuration separately if the destination represents a materially different product type.

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Troubleshooting

If a move or delete request reports that the item is not in the expected category, reload Menu and locate its current category before retrying. If an already-open POS or guest view still shows the item after success, refresh that view to clear cached data.