Skip to main content
A POS-enabled device can appear in the store’s POS-device results and receive eligible payment dispatches. Marking a device for POS is an explicit capability flag, not proof that its hardware supports every payment method.

​
Who can do this?

Owners and Managers and Staff can use the parts described here. Store-wide management of other devices remains limited to Owners and Managers; self-service for the current device and read-only list access have different scopes. API authorization is authoritative.

​
Where

Owners and Managers can toggle POS for any store device from the web or native store-device list. Any signed-in role can toggle POS mode for its own current device in the Management Native App profile settings.

​
Steps

  1. Identify the exact device by name, platform, and last seen.
  2. For another team device, use an Owner/Manager device list and toggle its POS control.
  3. For your own mobile installation, open profile settings and toggle POS mode on the current-device card.
  4. Wait for the list to refresh and confirm the device appears in the POS group or POS-device picker.
  5. Test a controlled dispatch only after the target app is online and ready.

​
Platform notes

The API has separate self-update and store-manager update operations. Store POS-device listing filters to is_pos_device = true and is readable by all store roles. POS mode also reveals Terminal mode on the current native device. Removing POS status makes the device unavailable to new POS-target selection but does not rewrite completed orders.

​
Market notes

The flag behaves identically in GB and DE. Actual Tap to Pay availability depends on platform, device support, user enablement, and shop-level payment settings. QR and other remote methods follow their own prerequisites.

​
Troubleshooting

If the toggle fails, confirm whether you are changing your own row or need Owner/Manager access for another device. If a marked device is absent from a picker, refresh the target list and check that the correct shop, POS flag, and online app are used. Do not assume last seen means a payment session is ready.