Who can do this?
Owners, Managers, and Staff may view bookings and perform the operational action in this guide.Where to do it
Use Bookings in the Management web app for list, calendar, and details. Configuration is under Settings → Booking; the operational seating/order handoff is in Live Floor. Mobile has corresponding booking, detail, settings, and floor views.Steps
- Open Bookings and confirm the selected store.
- Choose List to see booking ID, guest, date, time, party size, and status. Sort a supported column or page through results.
- Choose Calendar, then select day or week. Move the calendar range to the period you need.
- Use the pending/denied sidebar in calendar view to review records that need attention independently of the currently visible day.
- Select a list row or calendar event to open booking details. If several bookings overlap visually, choose the intended entry from the overlap dialog.
Platform notes
Management web and mobile use the same booking and status endpoints. The guest web app can create bookings; guest bookings start Pending, while authenticated store staff manage operational bookings. Guest and table assignments are separate links.Market notes
The flow is the same in GB and Germany. Date, time, and calendar labels follow the store market and time zone. Use the displayed local time; a booking stores a local civil date and time. This guide was verified on 17 July 2026. Saved status, API authorization, and server validation of time windows and table occupancy are authoritative.Troubleshooting
- Calendar loading covers a bounded date range and may fetch several pages. Move to the needed period instead of treating an unloaded month as empty.
- List and calendar share status filters. If expected records disappear, check the selected statuses and date range before changing the booking.