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A shop logo makes the location recognizable in shop selectors and connected Tapp experiences. You can preview a replacement before saving or remove an existing custom logo.

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Who can do this?

Owners and Managers can use this workflow. Permission is always evaluated for the selected shop. A role without write access cannot bypass the restriction by opening a route directly; API authorization remains authoritative.

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Where

Open Shop overview, select the intended shop, then choose its circular logo or placeholder at the top of the page. This opens Change shop logo.

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Steps

  1. Choose Upload and select a JPEG, JPG, PNG, TIFF, HEIC, or HEIF image no larger than 100 MB.
  2. Review the local preview. Selecting a file does not publish it immediately.
  3. Choose Save to upload the selected file. To remove a saved custom logo, choose Remove and then save the change.
  4. Close the dialog only after the updated logo appears for the correct shop.

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Platform notes

The web dialog validates file extension or MIME type and size before calling the store-logo API. The saved logo URL is part of the shop record and is intended to update across applications, although cached images can take a refresh to appear. Upload and removal require Owner or Manager store access.

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Market notes

Logo handling is the same for GB and DE. Do not place market-specific legal, tax, or payment claims in the image; the same asset can appear wherever that shop is represented.

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Troubleshooting

An invalid-format or file-too-large message means the selected file failed client validation. Choose a supported file or reduce its size. If saving fails after a valid preview, keep the original file, confirm your role and connection, and retry. Refresh the shop list if the old cached image remains.